Terms of Service

These Terms of Service ("Terms") are a legally binding agreement between you and Seedrus LLP ("we", "us", or "our"), the owner and legal operator of the Vora brand and product ("Vora"). These Terms govern your access to and use of the Vora website, applications, workflows, APIs, interfaces, and related services (collectively, the "Services"). Vora is an on-the-go, pocket legal AI assistant that helps users review, draft, analyze, and manage legal and business documents and workflows from anywhere.

By visiting, browsing, reading, accessing, or otherwise interacting with the Vora website, its pages, and its features, you are deemed to have read, understood, and unconditionally agreed to be bound by these Terms and all disclaimers, rules, and guidelines displayed throughout the Services.

By accessing the Services, creating an account, clicking to accept, purchasing credits, or otherwise using any part of the Services, you agree to be bound by these Terms and any policies or supplemental terms expressly incorporated into them, including our Privacy Policy and, where its role-based conditions are met, our Data Processing Addendum ("DPA").

If you do not agree to these Terms, you must not access or use the Services. If you are accepting these Terms on behalf of a company, law firm, partnership, startup, business, or other organization, you represent and warrant that you have authority to bind that organization, and in that case "you" and "your" refer to both you and that organization.

You may use the Services only if you are at least 18 years old, have the legal capacity to enter into a binding contract, and are not prohibited from using the Services under applicable law.

You are responsible for ensuring that your access to and use of the Services complies with all laws, regulations, sanctions regimes, professional obligations, internal policies, and contractual restrictions applicable to you, your organization, and the matters for which you use the Services.

Seedrus LLP provides Vora as AI-powered, on-the-go legal assistant software. Depending on your plan, region, and product availability, the Services may include tools and workflows for:

• Contract Review, issue spotting, and risk analysis
• Issues List generation, issue grouping, and prioritization
• Chronology Builder extraction of dates, events, deadlines, and obligations
• Draft contract generation and editing assistance
• Clause drafting, clause suggestions, and clause libraries
• Situation Advisor and other structured legal workflow tools
• Document analysis, summarization, and workflow assistance
• Research assistance and knowledge-support workflows
• Collaboration, export, workspace, and matter-management functionality
• Future AI-assisted legal, business, or operational features that we may introduce

The Services are offered as software tools and product experiences. We may modify, improve, replace, suspend, or discontinue all or any part of the Services at any time, including by adding or removing functionality, usage limits, integrations, supported document types, or plan entitlements.

Seedrus LLP operates Vora as a software provider and is not a law firm, legal practice, advocate, attorney, solicitor, or other regulated professional services provider. The Services do not constitute legal advice, legal opinion, legal representation, or any promise of legal sufficiency, enforceability, compliance, or outcome.

Your use of the Services does not create an attorney-client, advocate-client, solicitor-client, fiduciary, advisory, or similar professional relationship between you and Seedrus LLP or any of our personnel, contractors, licensors, or partners.

All outputs, suggestions, flags, summaries, and drafts generated by the Services are assistive and informational only. You are solely responsible for applying independent judgment, reviewing all work product, and consulting appropriately qualified legal, regulatory, tax, compliance, or other professional advisors when required by the circumstances.

The Services may use artificial intelligence, machine learning systems, and third-party model providers to generate text, summaries, analyses, clauses, issue lists, recommendations, and other outputs ("Outputs"). AI systems are probabilistic and have known limitations.

You acknowledge and agree that Outputs may be inaccurate, incomplete, misleading, inconsistent, outdated, biased, improperly reasoned, or entirely incorrect, including through factual errors, omissions, fabricated citations, incorrect legal conclusions, or failure to reflect the most current law or facts.

• You must independently review and verify Outputs before relying on them.
• You must validate legal authorities, citations, contractual language, and factual assumptions against authoritative sources.
• You must determine whether an Output is appropriate for the relevant jurisdiction, matter, document, and business context.
• You remain solely responsible for all decisions, actions, filings, negotiations, communications, and documents that use or rely on Outputs.

We do not warrant that any Output will be accurate, complete, current, non-infringing, or fit for any particular purpose, and you should not rely on Outputs without human review appropriate to the risk and use case.

Certain features require an account. You agree to provide accurate, current, and complete registration and billing information and to keep it updated throughout your use of the Services.

• You are responsible for maintaining the confidentiality of your login credentials and any authentication methods linked to your account.
• You are responsible for all activity occurring under your account or workspace, whether or not authorized by you, except to the extent caused by our breach of these Terms or applicable law.
• You must promptly notify us at the contact details below if you suspect unauthorized access, credential compromise, misuse, or any other security incident involving your account.
• If you administer a team or organization account, you are responsible for provisioning and deprovisioning users and ensuring your authorized users comply with these Terms.

You may not use the Services, or permit any other person to use the Services, in any manner that:

• Violates any applicable law, regulation, court order, or professional rule
• Infringes, misappropriates, or otherwise violates any intellectual property, confidentiality, privacy, publicity, or other rights
• Involves unlawful, fraudulent, deceptive, abusive, defamatory, harassing, or harmful conduct or content
• Introduces malware, malicious code, denial-of-service activity, or other harmful technical interference
• Scrapes, extracts, harvests, or collects data from the Services through unauthorized automated means
• Attempts to gain unauthorized access to accounts, systems, networks, models, prompts, configurations, or data
• Circumvents rate limits, feature gating, account restrictions, usage caps, security controls, or plan limitations
• Reverse engineers, decompiles, disassembles, or attempts to derive source code, underlying models, or non-public aspects of the Services except where such restriction is prohibited by law
• Uses the Services or Outputs to commit fraud, impersonate others, generate deceptive materials, or facilitate unlawful professional practice
• Submits confidential, personal, regulated, or third-party information without the necessary rights, notices, or permissions

We may monitor, investigate, limit, suspend, or terminate access in response to suspected misuse, abuse, security threats, legal exposure, or violations of these Terms.

"User Content" means any prompts, instructions, documents, contracts, attachments, text, images, matter information, personal data, metadata, and other content you or your authorized users upload, submit, connect, store, or otherwise make available through the Services.

As between you and Seedrus LLP, you retain your ownership rights in User Content. You grant Seedrus LLP a non-exclusive, worldwide, royalty-free license to host, copy, transmit, process, store, display, and otherwise use User Content solely as reasonably necessary to provide, maintain, secure, support, troubleshoot, and improve the Services, to generate Outputs for you, to prevent abuse, and to comply with law.

Where you or your organization determines why and how personal data in User Content is processed, you or your organization generally acts as the controller and Seedrus LLP generally processes that data as a processor or service provider on your instructions. To the extent you are a controller and Seedrus LLP acts as your processor, the DPA is automatically incorporated into these Terms and applies to that processing. The parties' roles may vary depending on the facts, the Service used, any separate written agreement, and applicable law.

We may use third-party service providers to process User Content on our behalf for the limited purposes described in these Terms and our Privacy Policy. Where we act as a processor and those providers process User Content for us, they may act as subprocessors, subject to contractual, technical, organizational, or other safeguards appropriate to the service and applicable law.

You represent and warrant that you have all rights, authority, permissions, notices, and consents necessary to submit User Content to the Services and to instruct the processing described in these Terms, including where you submit documents or personal data on behalf of an organization, client, counterparty, employee, or other person. Your User Content and use of the Services must not violate law or third-party rights.

You are solely responsible for the legality, accuracy, quality, integrity, and appropriateness of your User Content, including whether it is suitable to upload sensitive, privileged, regulated, or confidential materials into the Services.

Unless a specific feature expressly states that it saves, stores, shares, or exports a workflow result, the interface should be treated as a temporary working environment. Refreshing, closing, clearing browser storage, losing connectivity, signing out, changing devices, or returning later may cause prompts, extracted text, draft outputs, chat history, upload state, or generated material to be unavailable.

You are responsible for copying, downloading, exporting, or otherwise preserving any Output or workflow material that you intend to keep. We are not responsible for lost work product where the relevant workflow was not designed or represented as persistent storage.

We may process User Content, workflow metadata, security logs, payment records, usage events, support records, and technical information as reasonably necessary to operate, secure, troubleshoot, maintain, and improve the Services, subject to these Terms and our Privacy Policy.

"Outputs" means content generated or returned by the Services based on User Content, prompts, instructions, workflows, or usage of the platform. Subject to your compliance with these Terms and applicable law, we do not claim ownership of Outputs generated uniquely for you in response to your use of the Services.

• Outputs may be similar or identical to content generated for other users.
• Outputs may incorporate or reflect public information, standard legal concepts, common drafting conventions, or third-party materials.
• Your rights in Outputs, and your ability to use them, may be limited by applicable law, third-party rights, confidentiality obligations, court rules, or platform restrictions.
• You are solely responsible for reviewing Outputs before sharing, filing, executing, relying on, publishing, or otherwise using them.

To the extent permitted by law and described in our Privacy Policy, we may use aggregated or de-identified information derived from use of the Services to maintain, analyze, secure, and improve the Services.

The Services may use internal systems and third-party providers for AI models and APIs, document extraction, hosting and cloud infrastructure, storage and databases, authentication and identity, payments, email and service communications, analytics, monitoring and security, customer support, and related technical functions. We may change, substitute, add, remove, or reconfigure providers where reasonably necessary for performance, reliability, compliance, cost, safety, or product development. Where applicable law or a separate written agreement requires notice of a material provider change, we will provide notice through the Privacy Policy, the Services, or another reasonable channel.

A provider may act as our processor or service provider when it handles data for activities for which we are the controller, or as our subprocessor when it handles User Content for which we act as a processor on a customer’s instructions. In limited circumstances, a provider may act independently for processing it determines under applicable law or its own service terms. Our Privacy Policy describes these roles and provider categories in more detail.

AI-generated results are inherently variable. Similar prompts, identical documents, repeated requests, or the same matter submitted at different times may produce different Outputs. We do not guarantee reproducibility, deterministic answers, particular citations, consistent formatting, or any legal or commercial outcome.

You should not treat Vora as a system of record, legal authority database, litigation filing system, regulated archive, client file repository, or substitute for your own matter-management and document-retention processes unless we separately agree to that in writing.

Some parts of the Services may be provided free of charge, while others may require prepaid credits or another commercial arrangement. Applicable pricing, usage allowances, features, credit validity, and purchase terms will be presented at the time of purchase, order form, or pack selection.

• You authorize us and our payment processors to charge the fees, taxes, and other amounts applicable to your selected credit pack or purchase method.
• Unless expressly stated otherwise, fees are exclusive of taxes, levies, duties, and similar governmental assessments, all of which are your responsibility.
• Credit packs are prepaid, and credits are consumed when you use eligible workflows.
• Purchased credits are non-refundable unless required by law or expressly stated otherwise.
• Purchased credits remain valid for 12 months from the date of purchase. Complimentary launch credits remain valid for 30 days.
• If payment cannot be completed or your account is overdue, we may suspend, downgrade, or terminate access to paid features after reasonable notice where practicable.

We may change pricing, packaging, credit structure, or usage limits prospectively. Any such changes will apply only after notice unless otherwise permitted by law or agreed in writing.

Credits are added only after payment authorization and verification are completed by our systems and payment processor. If a payment is pending, cancelled, disputed, reversed, marked fraudulent, subject to risk review, or otherwise not verified, credits may not be granted or may be removed.

You are responsible for any applicable taxes, duties, levies, bank charges, foreign exchange charges, payment gateway charges, or similar amounts arising from your purchase or use of paid features, except to the extent we are legally required to collect and remit them.

If you initiate a chargeback, payment dispute, reversal, or similar process without first contacting us in good faith, we may suspend or restrict the affected account while we investigate and reconcile the payment status.

We work to keep the Services available and functional, but we do not guarantee uninterrupted, timely, secure, or error-free access. The Services may be unavailable from time to time due to maintenance, upgrades, incidents, capacity constraints, third-party dependencies, or events beyond our reasonable control.

We may change, improve, replace, restrict, or discontinue any feature, workflow, integration, model provider, document limit, or aspect of the Services. We may also release features designated as beta, preview, pilot, or experimental ("Beta Features").

Beta Features are provided on an "as is" and "as available" basis, may contain defects, may be subject to additional restrictions, and may be modified or withdrawn without notice. Beta Features may not be suitable for production or high-risk use cases.

If we make Vora available through a mobile application, app store, managed distribution channel, test build, or mobile wrapper, your use may also be subject to additional app-store rules, device permissions, operating-system requirements, update mechanisms, and distribution-platform terms.

Mobile app functionality may differ from the website because of device capabilities, browser engines, file-picker behavior, operating-system restrictions, payment-provider availability, authentication provider behavior, notification permissions, storage limits, or app-store policy requirements.

You are responsible for keeping the app and operating system updated. We may stop supporting older app versions, operating-system versions, devices, or browser engines where continued support is impractical, insecure, or inconsistent with product requirements.

The Services may depend on or interoperate with third-party products, infrastructure, or service providers, including hosting providers, authentication providers, data storage providers, payment processors, communications tools, analytics tools, and AI model or API providers ("Third-Party Services").

Third-Party Services that process data on our behalf are used to support defined operational purposes such as providing requested workflows, maintaining infrastructure, authenticating users, administering payments, delivering communications, supporting users, measuring service performance, monitoring security, and complying with law. Their role depends on the data and processing context, as described in our Privacy Policy.

Third-Party Services may be governed by separate terms and privacy practices. We are not responsible for Third-Party Services themselves, including their availability, performance, content, security, or acts or omissions, except to the extent required by applicable law. Outages or failures caused by Third-Party Services may affect the availability or performance of Vora.

Portions of Vora's commercial legal knowledge features incorporate text derived from the open dataset "Dataset-For-Indian-legal-knowledge-base" (d-riti) on Hugging Face, licensed under the Apache License, Version 2.0. A copy of that license is available at https://www.apache.org/licenses/LICENSE-2.0. That corpus may include government statute publications and sample contract materials used for retrieval-augmented assistance; it is not a substitute for primary legal sources or professional advice.

You consent to receive notices, transactional messages, service communications, receipts, policy updates, and other communications electronically through the Services, by email, through your account, through a payment provider, or through another reasonable electronic method.

Clicking buttons, selecting checkboxes, creating an account, purchasing credits, continuing to use the Services after updates, or otherwise interacting with the Services may form legally binding electronic records, confirmations, consents, and contracts to the maximum extent permitted by applicable law.

Your use of the Services is also subject to our Privacy Policy, which explains how we collect, use, disclose, and protect personal data and service-related information. By using the Services, you acknowledge that you have reviewed the Privacy Policy.

You are responsible for determining whether your use of the Services involves personal data, confidential information, privileged information, regulated records, or cross-border data restrictions, and for ensuring that you have any notices, consents, policies, or legal basis required for your use of the Services.

We use commercially reasonable administrative, technical, and organizational measures designed to protect the Services and data we process against unauthorized access, loss, misuse, alteration, or disclosure. However, no system, network, storage environment, or internet transmission can be guaranteed to be perfectly secure.

You are responsible for maintaining reasonable security practices on your side, including access controls, user management, secure devices, network protections, password hygiene, and use of available security settings. You should not use the Services for information that requires guarantees or controls beyond those you have independently confirmed are appropriate for your use case.

Seedrus LLP owns and operates the Vora brand and product and holds all rights, title, and interest in and to the Services, including the software, interfaces, workflows, design, branding, logos, trademarks, compilations, documentation, templates, know-how, site materials, and related intellectual property, excluding User Content and, subject to these Terms, eligible Outputs. Our licensors retain their rights in materials and components licensed to us.

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable right to access and use the Services for your internal business or professional purposes during the period for which you are authorized to use them.

Except for the limited rights expressly granted in these Terms, no license or other rights are granted to you by implication, estoppel, or otherwise. You may not use Vora branding, logos, or other protected materials except as expressly authorized by us in writing.

If you provide suggestions, comments, ideas, enhancement requests, ratings, or other feedback about the Services ("Feedback"), you grant Seedrus LLP a worldwide, perpetual, irrevocable, royalty-free, transferable, sublicensable right to use, reproduce, modify, and incorporate that Feedback into the Services or our business operations without restriction, attribution, or compensation to you.

We may suspend, restrict, or terminate your access to some or all of the Services immediately or at any time if we reasonably determine that:

• You breached these Terms or applicable plan restrictions
• Your use presents a security risk, legal risk, abuse risk, or material operational burden
• Suspension or termination is required by law, court order, regulatory request, or to protect other users or third parties
• Fees remain unpaid after applicable notice or cure periods
• We discontinue the relevant Service or offering

You may stop using the Services at any time. Upon suspension or termination, your right to access and use the affected Services ends immediately, and we may delete, de-identify, or retain User Content in accordance with applicable law, our retention practices, and our Privacy Policy. Sections that by their nature should survive will survive, including sections relating to payment obligations, intellectual property, disclaimers, limitations of liability, indemnity, disputes, and general terms.

TO THE FULLEST EXTENT PERMITTED BY LAW, THE SERVICES, OUTPUTS, BETA FEATURES, DOCUMENTATION, AND ALL RELATED CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES, REPRESENTATIONS, OR CONDITIONS OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE.

WITHOUT LIMITING THE FOREGOING, SEEDRUS LLP DISCLAIMS ALL IMPLIED WARRANTIES INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, SATISFACTORY QUALITY, ACCURACY, RELIABILITY, AVAILABILITY, SECURITY, AND QUIET ENJOYMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING, COURSE OF PERFORMANCE, OR USAGE OF TRADE.

Nothing in these Terms excludes any non-waivable rights you may have under applicable law, and any disclaimers in these Terms apply only to the extent permitted by law.

TO THE FULLEST EXTENT PERMITTED BY LAW, SEEDRUS LLP AND ITS AFFILIATES, FOUNDERS, DIRECTORS, OFFICERS, EMPLOYEES, CONTRACTORS, LICENSORS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, BUSINESS OPPORTUNITY, GOODWILL, DATA, OR USE, ARISING OUT OF OR RELATED TO THE SERVICES OR THESE TERMS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE FULLEST EXTENT PERMITTED BY LAW, THE TOTAL AGGREGATE LIABILITY OF SEEDRUS LLP AND ITS AFFILIATES ARISING OUT OF OR RELATING TO THE SERVICES OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE TOTAL AMOUNT PAID BY YOU TO SEEDRUS LLP FOR THE RELEVANT SERVICES DURING THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) INR 10,000.

The exclusions and limitations in this section apply regardless of the form of action and even if a remedy fails of its essential purpose, but they do not apply to liability that cannot lawfully be excluded or limited under applicable law.

You agree to defend, indemnify, and hold harmless Seedrus LLP and its affiliates, officers, directors, employees, personnel, licensors, and agents from and against any third-party claims, actions, proceedings, liabilities, damages, judgments, settlements, losses, costs, and expenses, including reasonable legal fees, arising out of or relating to:

• Your use or misuse of the Services or Outputs
• Your User Content
• Your breach of these Terms
• Your violation of applicable law, professional obligations, or third-party rights
• Any allegation that content, instructions, documents, or materials submitted by you caused infringement, confidentiality breaches, privacy violations, or other harm

We may assume the exclusive defense and control of any matter subject to indemnification, and you agree to cooperate with us in defending that matter at your expense.

These Terms and any non-contractual dispute or claim arising out of or in connection with them or the Services are governed by the laws of India, without regard to conflict of laws principles.

Any dispute, controversy, or claim arising out of or relating to these Terms or the Services will be subject to the exclusive jurisdiction of the courts located in Abohar, Punjab, India, except that either party may seek interim, injunctive, or equitable relief in any court of competent jurisdiction where necessary to protect its rights or property.

At Seedrus LLP's election, or where otherwise mutually agreed in writing, a dispute may instead be resolved by binding arbitration seated in Abohar, Punjab, India, in the English language, by a sole arbitrator appointed in accordance with the Arbitration and Conciliation Act, 1996. The arbitral award will be final and binding on the parties.

We may revise these Terms from time to time to reflect changes in the Services, law, business practices, pricing, risk allocation, or operational requirements. When we do, we will update the effective date shown on this page.

If changes are material, we may provide additional notice through the Services, by email, or by other reasonable means. Your continued use of the Services after revised Terms become effective constitutes your acceptance of the updated Terms. If you do not agree to the revised Terms, you must stop using the Services.

If you have questions, notices, or requests relating to these Terms or the Services, contact us at:

• Seedrus LLP — Vora's contracting entity and legal operator
• hello@seedrus.in
• hello@seedrus.com